Monthly Archives: October 2016

4 Reasons Why Retailers Should Embrace Cloud POS

Many retailers either haven’t considered using Cloud POS to manage their business or are skeptical about it – but why? Our lives are managed through our phones, tablets, and other devices, which almost certainly all use the Cloud. In fact, most of us access the Cloud every day, whether we realize it or not. So why not utilize something so easy, familiar, and reliable for your business needs as well as your personal activities? Cloud POS offers many benefits to retailers:

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Mobile Friendly So much business is conducted on the go, even for brick and mortar retail stores. With the Cloud, managers can check sales data from anywhere with internet connection. Buyers can log in from tradeshows and view sales forecasts and budgets. Marketing and sales teams can attend events with any device, and tender payments on the spot within the POS instead of manually writing orders and then inputting them into the system at a later date and time.

Quick, Easy Implementation For retailers looking for a new POS system quickly, Cloud POS is the best bet. Finding the right system to fit your business needs can be time consuming, and the implementation process to install it on all of your devices may take longer than you planned for. This is not the case with Cloud POS, as it does not have to be installed on every individual device, making the implementation process is faster and easier.

Easy to Use Yes, learning the ins and outs of a new POS system can seem daunting. However, Cloud POS is hosted on the internet, which we are all familiar with. This makes it easy to use from all devices, as it is the same process regardless of what device is being used or what location it is being accessed from. Also, your retail business’ information will be stored on the Cloud, making it easy to pull multi-store reports or view data from any time frame.

Reliable Access If there is internet connection, retailers can do business. It really is that simple with Cloud POS. Every day, owners and managers can be confident that they can access their system, which means they can make sales, keeping customers happy.

System Solutions LLC Offers a Microsoft Dynamics AX Cloud Based POS Solution with all of the above benefits, and more. For more information, please email us or call 860-781-6045.

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Press Release: Microsoft Dynamics EMV Chip and Pin Integration and House Account Signature on ISC250 Released for Microsoft RMS

Glastonbury, CT, October 11, 2016 –(PR.com)– System Solutions has released software for the Microsoft RMS EMV Chip and Pin Integration. This software enables retailers with Microsoft RMS to process EMV transactions using Verifone VX805 and Ingenico ISC250, including House Account signature capture. EMV Processing is available for the following processors: Chase Paymentech, First Data, Heartland, Mercury Payments, Sterling, TSYS, Worldpay, and Vantiv. The integration now also supports Apple Pay, Google Pay, Samsung Pay, and more.

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How It Works
The integration works directly with Datacap NETePay software which has been adopted by all major processors. The Datacap software communicates with the Chip and Pin device and sends the combined credit card transaction information to the credit card processor for authorization. House Account signatures can also be captured and printed on an Ingenico ISC250. The integration makes the fastest, lowest cost solution for Microsoft RMS point of sale users to immediately process EMV transactions.

Benefits
Microsoft RMS is widely used across the United States and many other countries around the world. The EMV liability transfer effective October 1, 2015 requires merchants to be able to process EMV transactions or take financial responsibility for fraudulent in-store card purchases. System Solutions is well known for Microsoft RMS implementations and integrations supporting many Ingenico and Verifone devices past and present. “The RMS EMV Chip and Pin Integration makes the fastest, lowest cost solution to become EMV compliant now, and maintain future flexibility in choosing credit card processors and devices as more processors become certified on Datacap,” says Dave Durrenberger of System Solutions, a Microsoft RMS Certified Partner.

For more information, watch the video or email us at System Solutions.

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Press Release: Microsoft Dynamics Firearms Retail Software Now Released for Microsoft Dynamics AX

System Solutions Releases Electronic Bound Book and Electronic Form 4473 for Microsoft AX

GLASTONBURY, Conn., Oct. 11, 2016 /PRNewswire/ — System Solutions has released the Microsoft Dynamics AX version of Firearms Bound Book and Electronic Form 4473. This popular software replaces the manual Firearms Bound Book system, and provides electronic processing of Form 4473 and FBI NICS. Microsoft Dynamics AX tracks serialized firearms and general inventory from receipt through sales, holds, layaways, returns and more. The integration provides an easy solution for selling and trading firearms and ammunition in the store front, and managing inventory in the back.

Capabilities
Microsoft Dynamics AX’s Firearms integration includes electronic Firearms Bound Book and electronic Form 4473. Microsoft Dynamics AX is an end to end retail system with many more features and benefits than proprietary systems, including point of sale, procurement, service management, accounting, inventory management, mobility, and omni-channel retail. The Firearms integration allows firearms dealers, sporting goods dealers and other niche retail stores selling firearms and ammunition to process electronic: ATF Form 4473, FBI NICS background check and other forms and transactions within the Microsoft Dynamics AX point of sale. “This integration makes the fastest, lowest cost, and complete enterprise management solution to sell and trade firearms and ammunition through point of sale while staying ATF compliant,” says Dave Durrenberger of System Solutions, a Microsoft Dynamics Certified Partner.

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ATF Compliance
With Microsoft Dynamics AX, dealers can create purchase orders and process ATF compliant receiving, trades, layaways, sales and returns simultaneously with other items in the store, all while managing customers and inventory. A retailer can stay ATF compliant while maintaining seamless, time saving inventory and check out processes and create a great customer experience.

Long Term Benefits
Microsoft is the leader in PC, server, and business software worldwide. Single and multi-store sporting goods, firearms, niche retail, service, and rental stores can purchase Microsoft Dynamics AX POS technology backed by an ecosystem of Microsoft trained retail professionals in every state. “With proprietary point of sale systems, retailers really have limited or no choices when it comes to available features or support options. These companies just don’t have the depth of retail knowledge, money and resources of Microsoft and it’s ecosystem of retail partners,” says Dave Durrenberger of System Solutions.

Watch a Firearms Sale Using Microsoft Dynamics AX with this integration.

For more information on Microsoft AX, email us at System Solutions.

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Why Should Retailers Use The Task Recorder In Microsoft Dynamics AX?

In Microsoft Dynamics AX, there is a unique Task Recorder function. This tool allows you to record any process within the POS system or the Back Office. Processes ranging from Adding a ship-to address for a POS transaction to Invoicing a customer account from a service order can be recorded, saved, and referenced in the  future. The Task Recorder not only automatically  generates a video of the process, but also a Word document with each step detailed and screen shots included.

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How can this tool help my business?

Training employees can be time consuming and difficult, especially when teaching the ins and outs of a POS or ERP system that a new employee has never used before. Hands on training is valuable, there is no doubt about that. But for new team members who may not have experience using POS system, remembering all of the steps for each function can seem daunting. The Task Recorder makes it easy for new or seasoned employees to view steps for any process at any time.

Standardization is hard to maintain for some retailers when managers have different preferences or ways of doing things. One manager may store information under a customer’s name, while another manager is storing information under the customer’s company title. Recording the process using the Task Recorder will show the standard way to complete the process, thus increasing standardization.

Time Saving activities are something all businesses can benefit from (time is money, right?) Let’s say you have hired a new store manager, and it is her first time completing payroll by herself. You have shown her the process step by step a few times, and have answered any questions that came up. However, while completing the task, she forgets how to do one step. Without the Task Recorder, this manager would either have to look online for solutions, call other managers and hope they are available to help, or push off payroll until another manager comes in the next day. With this recording capability, she can simply look under ‘Payroll” in the Task Recorder, and watch a video that you have recorded on exactly how to complete it, jogging her memory of the step she could not remember.

Specific to Your Business process steps are hard to find online. Sure, employees can Google how to do something within your POS system if they are in a jam, but that online explanation or online training video may show a company in a completely different industry than your business, or with different products and services. Having recorded process steps easily accessible and showing your business’s actual products, services, and customers generates more accurate process completion steps.

This function makes it easy to record and save specific business processes, whether they be complex and long or simple and quick. The records are stored within the Task Recorder itself, and the videos and Word documents can be saved to your computer, shared on your server, emailed to all store locations, etc. To watch the Task Recorder in action, see the video below:

For further information, email our team or call 860-781-6470.