Tag Archives: Microsoft Retail Management System

RMS Customer Tablet Entry

System Solutions, LLC’s RMS Customer Tablet Entry allows customers to enter their information on a tablet while the cashier is scanning items in POS, so customer information is populated in POS for sale, with either clicking the custom POS button or just by tendering the sale. New customer tablet entries are automatically saved in RMS for future use.

Tablet Screen

Initial Tablet Screen

Tablet will ask customer to confirm

Tablet Screen with Email on file Confirm Screen

Setting existing customer in POS confirmation tablet screen

If customer is not on file, they can enter their information as a new customer

New customer tablet screen

Adding new customer in POS tablet screen

POS with tablet customer added

POS with tablet customer added

If you would like to learn more about RMS Customer Tablet Entry, click here or email us at [email protected].

 

Customer Form Manager

System Solutions Customer Form Manager is a great solution for those using forms in day-to-day point of sale functions. The Customer Form Manager allows cashiers to create, edit, and save fillable PDF forms from pre-defined templates at the POS screen.

Example of Fillable Form in POS

Example of Fillable Form in POS

The form templates are created or scanned and configured as fillable using Adobe Acrobat. The cashier chooses from a list of form templates during a transaction and forms are automatically linked, saved, and retrieved for the currently set POS customer.

To learn more about Customer Form Manager, click here.

If you would like to speak to someone about this solution, please email us at [email protected].

Andersen IQ Integration

logo_rectangle 270x48Microsoft RMS AndersenIQ Integration provides direct integration of Andersen Intelligent Quote software into Microsoft’s RMS point of sale and converts AndersenIQ window and door designs directly into Microsoft RMS quotes, sales or work orders. Users can use AndersenIQ Integration to: quote, sell, deliver, or install in Microsoft RMS.

Custom POS buttons for direct integration.

Custom POS buttons for direct integration.

Andersen IQ in POS

Andersen IQ in POS

Easily import Andersen Intelligent Quotes into POS.

Easily import Andersen Intelligent Quotes into POS.

Automatically creates new window and door items in Microsoft RMS.

Quote in POS

Quote in POS

To learn more about this solution, click here or contact Dan, our AndersenIQ and Building supply store specialist for more information at [email protected].

If you would like to see this solution in action, please watch our demo here.

 

Item Sound Notification

The System Solutions Item Add Sound solution allows you to play a sound when an item is added to the transaction and it also plays a sound notifying the cashier when an item was not found, along with displaying an error message. You can choose from a variety of sounds.

Item Not Found

Item Not Found

To see how this solution works, click here to watch a video.

If you would like to speak to someone about this solution, please email us at [email protected].

Rapid Item Location in POS

System Solutions Item and Picture Drill Down enables rapid location and selection of items at the point of sale. It allows cashiers to easily find items using a mouse or touchscreen, start at department level and drill down to categories and items, optionally word search for items, and allows for quickly adding pictures to any buttons at any level.

level 1

To learn more about this solution click here, to watch a demo click here.

If you would like to speak to someone about this solution, please email us at [email protected].

Firearm Repairs

We have many functions for our firearms retail software, and one is for firearm repairs. This easy-to-use software provides gunsmiths a great option, as well as retailers who also have multifaceted shops for gun sales, trade-ins, shooting range rental, and gun repairs.

See how easy-to-use it is for yourself, by watching the demo for taking in a firearm repair: http://www.syssolutionsllc.com/demos/Firearms_Repair_Demo.htm 

Taking in a Firearm Repair

Taking in a Firearm Repair

To learn more about this solution, please contact us at [email protected] or by contacting our firearms sales specialist directly at (800) 301-3541.

Same Item Control

System Solutions Same Item Control offers ease-of-use in POS by simplifying the transaction screen and receipts. If the same item is scanned more than one time, the item quantity will increase instead of creating a new line item.

Item with increased quantity.

Item with increased quantity.

To see how Same Item Control works in action, watch the demo here, or to learn more, click here.

To speak to someone about this solution, please email us at [email protected].

Rental & Reservation For POS

System Solutions Rental and Reservation solution allows you to rent and reserve right from your POS screen!

This is a full point of sale solution to those seeking an all-in-one, easy-to-use option for their rental and reservation needs. With this solution, you can create unlimited rental time periods, each with separate grace periods, late fees, deposits, etc., and you can set up cost of goods, damage waivers for rentals and reservations, as well as allow for pro-rating of rentals, allow or deny renting for customers with overdue rentals, and more.

A Few Rental Features:

  • Supports renting multiple quantities of the same item during one transaction.
  • Make use of serialized rental items to automatically or manually track run-time hours for maintenance purposes, store comments, etc.
  • Charge refundable security or other deposits for full or partial credit on rental return.
Rental & Reservation Main Screen

Rental & Reservation Main Screen

A Few Reservation Features:

  • Automatic conflict checking prevents from creating conflicting reservations/rentals/
  • Reserve items for future time periods.
  • View availability of all rental items for any period of time.
Reservation Section

Reservation Section

To see more about Rental & Reservation, please click here.
To watch it in action, click on the specific action you would like to see below:

If you would like to speak with someone about this solution, please email us at [email protected].

 

 

EMV Integration

Chip-based credit cards chips

EMV Integration has been a big discussion as of late and many have been driven into a state of panic, but there is no need to panic. First let’s discuss what EMV actually is. EMV stands for Europay, MasterCard and Visa. The EMV integration is a joint effort thought up by Europay, MasterCard and Visa to ensure the security and global ability of chip-based payment cards. The big to-do concerning this integration is really about the liability shift, which has been defined as either the issuer or merchant, who does not support EMV, assumes liability for counterfeit card transactions.

The changeover is due to the fact that almost half of the world’s credit card fraud occurs in the U.S. and it is thought that this is due to the fact that we are still using magnetic-stripe cards which are much easier to counterfeit than chip-based cards. Banks currently assume liability for fraudulent card charges, but beginning October 2015, if someone pays with a fraudulent card and you (the merchant) are not set up with EMV capable hardware, the banks are no longer liable.

So let’s get things straight:

  • You are liable for fraudulent charges caused by hacks into your own system.
  • You are liable for fraudulent transactions using your swipe and signature hardware if the customer has a chip card.
  • If you have a new terminal, but the bank has not provided a chip and pin card to the customer, the bank is liable.
  • The party, either the issuer or merchant, who does not support EMV, assumes liability for counterfeit card transactions. The term issuer, refers to banks, credit unions, and any other financial institution issuing credit or debit cards.
  • You are NOT required to switch by law. No matter what, there will be a liability shift, so weigh your options. Customers will still be able to swipe and sign using your existing hardware as of Oct. 2015. Depending on your payment processor, you don’t have to implement EMV. Chip-based cards will still have magnetic strips. There are payment processors that do not require you to switch, or to purchase new hardware, so talk to your Partner or do your homework to find out what your options are.

Below are a few reference links on the topic of EMV:

http://www.emv-connection.com/emv-101-fundamentals-of-emv-chip-payments/

http://www.emv-connection.com/emv-faq/

If you would like to speak with someone about EMV capable devices, please click here.

Emery-Waterhouse Marketplace 2015

Emery-Waterhouse logo

We’re at it again! From March 13-14,2015 the Emery-Waterhouse Spring 2015 Marketplace will be taking place at the Rhode Island Convention Center in Providence, RI. We will be there in booth #1021 discussing Microsoft RMS and Point of Sale solutions, including our Emery-Waterhouse solution. Our Microsoft RMS Emery-Waterhouse sales representative, Dan O’Flaherty will be in the booth answering questions and discussing solutions for your point of sale needs.

Our Emery-Waterhouse Updater

Our Emery-Waterhouse Updater

To learn more about our Emery-Waterhouse solution, click here, or to see our solutions to enhance the functionality of your system, click here.